What does a Hotel Manager do?
- Organises staff work and builds the shifts
- Oversees the guest experience and service quality
- Manages bookings, revenue and costs
- Resolves complaints and unusual situations
Which skills do you need?
ManagementHospitality serviceStaff managementFinance basicsCommunicationProblem solvingStress resilience
How to become a Hotel Manager?
- 1Bachelor's: hospitality, tourism or management
- 2Practice: front desk, service or shift-lead roles
- 3Junior manager: from heading a department to running the hotel
What is the work environment like?
Inside the hotel, on your feet: front desk, rooms, restaurant and office. Shift schedule, peaking during holidays and the season.